A Systematic Review of Salesforce CRM Adoption in the Insurance Domain: Benefits, Challenges, and Future Trends. Journal of Global Research in Electronics and Communications(JGREC), [S. l.], v. 1, n. 10, p. 01–07, 2025. DOI: 10.5281/zenodo.17422136. Disponível em: https://jgrec.info/index.php/jgrec/article/view/68. Acesso em: 27 oct. 2025.